Customer helpdesks are an obvious area where voice overlaps with data networks - Companies often use integrated computer/telephony programs such as Microsoft Outlook to manage their telephone marketing.

All organisations need to consider the marriage of voice and data at the desktop and the possibility of the telephone equipment controlling, or being controlled by, the data systems.

Features

• Messaging
• Multi-Media
• Voice Over IP
• Voicemail
• Phone manager
• Conference calls
• Software applications
• Attractive rental & call options